Contact

Talk to the TRADIXA team

Questions about classes, the academy, your account or a partnership — send a message and our support desk will come back to you.

Support agents at a helpdesk
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Send us a message

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We use your details only to answer your enquiry. We never ask for passwords, card numbers or wallet keys by email.

Contact us on Telegram

Prefer to chat? Message the TRADIXA team directly on Telegram and we will reply there.

Contact us on Telegram

Where it goes

Every message is recorded in the TRADIXA support desk and answered by a named team member.

Response time

Enquiries are answered within one business day. Security reports are triaged the same day.

Your language

Write in any of our ten supported languages — your message is routed to an agent who reads it.

Offices

Our Branches & Headquarters

TRADIXA is run from our headquarters in Dubai. Visit us by appointment, or write to the team there.

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Dubai

United Arab Emirates

Headquarters · Main Office
Level 5, One JLT Tower 1Jumeirah Lakes TowersDubai, United Arab Emirates
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Office visits are by appointment. We never ask for passwords, card numbers or wallet keys in person, by phone or by email.